About

About the Author

Eisenhower R. Antoine

The author is an experienced insurance claims professional with years of hands-on involvement in residential property claims, including roof damage, storm-related losses, and complex coverage disputes.

Through direct exposure to how claims are inspected, documented, estimated, and settled, the author has seen firsthand where homeowners most often become confused, misinformed, or financially disadvantaged—not because of dishonesty, but because of misunderstood policies, incomplete documentation, and unrealistic expectations.

The Insurance Claim Guides series was created to bridge that knowledge gap.

Rather than encouraging conflict or offering legal advice, these guides focus on:

• Explaining insurance concepts in plain language
• Clarifying how claims are actually evaluated
• Helping homeowners recognize legitimate issues
• Reducing costly mistakes and unnecessary frustration

Each book is written to be educational, neutral, and practical, allowing policyholders to make informed decisions without pressure, exaggeration, or adversarial tactics.

Knowledge—not confrontation—is the most effective way to navigate the insurance claims process.

About the Series

The Insurance Claim Guides – Roof Damage Claims is part of The Insurance Claim Guides series—a collection of plain-language resources designed to help homeowners and renters understand how insurance claims actually work across different loss types.

Each guide follows the same core principles:

• Education over confrontation
• Clarity over technical jargon
• Realistic expectations over promises

The books are written to stand alone, but together they provide a broader understanding of how insurance policies, inspections, estimates, and claim decisions connect across different scenarios.

The books in the series are:

• The Insurance Claim Guides – Homeowner Dwelling Claims
• The Insurance Claim Guides – Renters Dwelling Claims
• The Insurance Claim Guides – Water Damage Claims
• The Insurance Claim Guides – Roof Damage Claims

Readers may recognize recurring concepts—documentation, depreciation, exclusions, and claim timelines—because insurance principles do not change from one loss type to another. What changes is how they are applied.

The Roof Damage Claims guide builds on that foundation by focusing specifically on roof systems, storm damage, and the unique disputes that arise when aging materials, building codes, and insurance coverage intersect.